Muglamania Ltd stands behinds the quality of its products and service. If you are not satisfied with your purchase from us, simply contact Customer Care within 30 days from the date of your purchase and subject to the following criteria we will refund the full price of the product in question, excluding postage and processing costs.

Muglamania Ltd products are made-to-order with the best quality materials possible using our state-of-the-art digital printing equipment.

Muglamania Ltd takes great pride in its commitment to customer satisfaction. However, certain circumstances are beyond our control. Please note that we cannot be responsible for the following on personalised products:

• Spelling, punctuation or grammatical errors made by the customer.
• Inferior quality or low-resolution of uploaded images.
• Design errors introduced by the customer in the design creation process.
• Errors in user-selected options such as product type or size.

Please examine your designs carefully and correct any mistakes prior to placing your order. In an effort to keep costs down and pass substantial savings along to our customers, Muglamania Ltd does not proof documents created by its customers prior to processing.

 

Gurantee of Personalised Photo Products

Muglamania Ltd takes great pride in its commitment to customer satisfaction. However, certain circumstances are beyond our control. Please note that we cannot be responsible for:

 

• Spelling, punctuation or grammatical errors made by the customer.
• Inferior quality or low-resolution of uploaded images.
• Design errors introduced by the customer in the design creation process.
• Errors in user-selected options such as product type or size.
• Sublimation printing of products is not a 100% colour reproduction print process.If you intend to use any item for retail/resale ,colour variation on printing may occur for which we can not be held responsible for.
• Images -JPEG Compression
  As you apply greater amounts of JPEG compression, an image gets smaller in size and at the same time it undergoes a certain degree of degradation of image quality by virtue of the process
  A jpeg has much softer edges that appear fuzzy, plus sometimes there is some “noise” (unwanted pixels) which gives the image a “dirty” look. In most cases, the noise is not readily visible on the computer, but shows up during printing.
  There is no going back!
  Since the jpeg compression process removes image data, once an image has been compressed (or over compressed), the damage done is permanent
  Unfortunately there is no repair for an over compressed JPEG image.